Pullman Rotorua | Hotel in Rotorua, New Zealand

| 8.3 (1330 Reviews) |  8 Bathrooms  30 Guests
Rotorua Hotel | Pullman Rotorua

Hotel with Air Conditioner, Parking and Balcony

Elegant Accommodations

Pullman Rotorua in Rotorua offers a 5-star experience with family rooms, lake views, and modern amenities. Each room includes air-conditioning, a private bathroom, and free WiFi.

Exceptional Facilities

Guests can enjoy a fitness center, restaurant, bar, and wellness packages. Additional services include a 24-hour front desk, concierge, and electric vehicle charging station.

Dining Experience

The family-friendly restaurant serves European and seafood cuisines with vegetarian and gluten-free options. Breakfast includes fresh pastries, pancakes, and fruits.

Prime Location

Located less than 0.6 mi from Kuirau Park and 5.6 mi from Rotorua Regional Airport, the hotel is near attractions such as Skyline Rotorua and Mount Ngongotaha Reserve.

Pullman Rotorua is located in Rotorua.

This 130 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 1330 reviews with the average score of 8.3 . Coming to Rotorua and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 130 Bedrooms Hotel if you want to learn more about this Casai place in Rotorua. These details are authentic, as they are provided by our partner, booking.com.

This Pullman Rotorua in Rotorua is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pullman Rotorua”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
1135 Arawa St, Rotorua, 3010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kids' mealsKids' meals
  • Breakfast in the roomBreakfast in the room
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • RestaurantRestaurant
  • BarBar
ParkingParking
  • Private ParkingPrivate Parking
  • Accessible parkingAccessible parking
  • Electric vehicle charging stationElectric vehicle charging station
  • ParkingParking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Raised toiletRaised toilet
  • Toilet with grab railsToilet with grab rails
ActivitiesActivities
  • Fitness centerFitness center
  • Happy hourHappy hour
  • Spa/Wellness packagesSpa/Wellness packages
  • MassageMassage
  • FitnessFitness
GeneralGeneral
  • HeatingHeating
  • Smoke-free propertySmoke-free property
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Family roomsFamily rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Air conditioningAir conditioning
  • SafeSafe
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • Packed lunchesPacked lunches
  • LaundryLaundry
  • Dry cleaningDry cleaning
  • 24-hour front desk24-hour front desk
  • Ironing serviceIroning service
  • Daily housekeepingDaily housekeeping
  • Express check-in/outExpress check-in/out
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Room serviceRoom service
  • Baggage storageBaggage storage
  • ConciergeConcierge
  • Valet parkingValet parking
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Process in place to check health of guestsProcess in place to check health of guests
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Cashless payment availableCashless payment available
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Mobile app for room serviceMobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.59
Location:
9.15
Staff:
8.82
Facilities:
8.37
Comfort:
8.84
Cleanliness:
8.8
Laura
Aug 23, 2026 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Negative: The restaurant needs to lift its game.
See All Reviews

Room Arrangement

Room InfoFacilities
Superior King Room with City View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Superior King Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Body soap, Conditioner, Free toiletries, Shower cap, Shower, Hairdryer, Shampoo, Bath or shower, Toilet

General

Key card access, Interconnected room(s) available, Safety deposit box, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Alarm clock, Cribs

Kitchen

Wine glasses, Coffee machine

View

City view, Quiet street view

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Superior King Room with Lake View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Superior King Room with Lake View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Body soap, Conditioner, Free toiletries, Shower cap, Shower, Hairdryer, Shampoo, Bath or shower, Toilet

General

Key card access, Interconnected room(s) available, Safety deposit box, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Seating area, Sofa

View

View, Lake view

Bedroom

Alarm clock, Cribs

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Superior Queen Room with Two Queen Beds and City View
Room Type: Double
Room Size: 33 m2
2 Queen bed(s) Bed
Superior Queen Room with Two Queen Beds and City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Body soap, Conditioner, Free toiletries, Shower cap, Shower, Hairdryer, Shampoo, Bath or shower, Toilet

General

Key card access, Interconnected room(s) available, Safety deposit box, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Alarm clock, Cribs

Kitchen

Wine glasses, Coffee machine

View

City view, Quiet street view

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room with City View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe King Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Body soap, Conditioner, Free toiletries, Shower cap, Shower, Hairdryer, Shampoo, Bath or shower, Toilet

General

Key card access, Safety deposit box, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Alarm clock, Cribs

Kitchen

Wine glasses, Coffee machine

View

City view, Quiet street view

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room with Lake View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe King Room with Lake View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Body soap, Conditioner, Free toiletries, Shower cap, Shower, Hairdryer, Shampoo, Bath or shower, Toilet

General

Key card access, Safety deposit box, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

View, Lake view

Bedroom

Alarm clock, Cribs

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Superior King Suite with City View
Room Type: Suite
Room Size: 55 m2
1 King bed(s) Bed
Superior King Suite with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Bath, Body soap, Conditioner, Free toiletries, Shower cap, Shower, Hairdryer, Shampoo, Bath or shower, Toilet

General

Key card access, Safety deposit box, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Alarm clock, Cribs

Kitchen

Wine glasses, Coffee machine

View

City view, Quiet street view

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Executive King Room with Lake View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe Executive King Room with Lake View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Body soap, Conditioner, Free toiletries, Shower cap, Shower, Hairdryer, Shampoo, Bath or shower, Toilet

General

Key card access, Safety deposit box, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

View, Lake view

Bedroom

Alarm clock, Cribs

Kitchen

Wine glasses, Coffee machine

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Executive King Room with City View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe Executive King Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Body soap, Conditioner, Free toiletries, Shower cap, Shower, Hairdryer, Shampoo, Bath or shower, Toilet

General

Key card access, Safety deposit box, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Alarm clock, Cribs

Kitchen

Wine glasses, Coffee machine

View

City view, Quiet street view

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Executive King Suite with Lake View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Executive King Suite with Lake View
Superior Queen Room with Lake View
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed
Superior Queen Room with Lake View

FAQ's

Is this Pullman Rotorua pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pullman Rotorua? 

Check-in time for Pullman Rotorua starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pullman Rotorua have a swimming pool? 

No, this Pullman Rotorua does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman Rotorua? 

Best-rates for the Pullman Rotorua starts from $230 per night with includes Air Conditioner, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, EV Charge Station, Business Services, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Internet, Laundry with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pullman Rotorua a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman Rotorua wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Pullman Rotorua is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman Rotorua? 

Based on the information reported by the owner or manager, the Pullman Rotorua indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman Rotorua? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Pullman Rotorua are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.