Hotel Kaiserhof | Hotel in Ellmau, Austria

9.8 (6 Reviews) |  1 Bathroom
Ellmau Hotel | Hotel Kaiserhof

Hotel with TV, Security and Guest Services

Family-friendly slopeside fun with 5 restaurants
With direct access to the slopes, Hotel Kaiserhof makes guests feel at home with amenities like a full-service spa and an indoor pool.
Hotel Kaiserhof offers 52 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Ellmau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Harmstätt 8, Ellmau, 6352, Austria

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Free cribs/infant beds
  • Air conditioning
  • Premium bedding
  • Hypo-allergenic bedding
  • Down comforter
  • Day bed
  • Bed sheets
  • Safe
  • Separate sitting area
  • Turndown service
  • Individually furnished
  • Connecting rooms available
  • Desk
  • Soundproofing
  • Individually decorated
  • Slippers
  • Phone
  • Free newspapers
Breakfast
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Free cooked-to-order breakfast available daily 7:30 AM–10:30 AM
  • 5 restaurants
  • Electric kettle
  • Minibar
  • Free bottled water
Parking
  • Area shuttle (surcharge)
  • Airport shuttle on request
  • Electric car charging station on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
Accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
Activities
  • Mountain climbing
  • Parasailing
  • Sledding
  • Horse riding
  • Fishing
  • Snow tubing
  • Ice skating
  • Skydiving
  • Snowboarding
  • Ski equipment rentals
  • Hiking/biking trails
  • Skiing lessons
  • Rock climbing
  • Segway rentals/tours
  • Bicycle rentals
  • Rafting
  • Golfing
  • Skiing
  • Cross-country skiing
  • Wine tasting room
  • Steam room
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Snowshoeing
  • Bike parking
  • Winery release events
  • Indoor pool
  • Downhill skiing
  • Bicycle tour information
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Hiking/biking trails
  • Fitness center
Entertainment
  • First-run movies
  • Flat-screen TV
  • Satellite channels
  • CD player
General
  • 24-hour business center
  • Free newspapers in lobby
  • Front-desk safe
  • ATM/banking services
  • Elevator
  • Banquet hall
  • Spanish
  • Italian
  • English
  • Croatian
  • Czech
  • Bosnian
  • German
  • Slovak
  • Slovenian
  • Dutch
  • Russian
  • Hungarian
  • French
  • Smoke-free property
  • Renovated entire property - August 2020
Guest Services
  • Snack bar/deli
  • Outdoor pool
  • Free supervised childcare
  • Indoor pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Babysitting (surcharge)
  • Free children's club
  • Playground
  • Laundry facilities
  • Soundproofed rooms
  • Luggage storage
  • Ski storage
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Ski-in/ski-out access
  • Ski passes
  • Tour/ticket assistance
  • Laundry facilities
  • 24-hour front desk
  • Turndown service
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Pool sun loungers
  • Pool umbrellas
  • Picnic area
  • Garden
  • Balcony or patio
Spa
  • Ayurvedic treatments
  • Body wraps
  • Spa open daily
  • Massage - Thai
  • Couples treatment room(s)
  • Massage - prenatal
  • Hydrotherapy
  • Manicures and pedicures
  • 7 treatment rooms
  • Facials
  • Detox wraps
  • Body scrubs
  • Massage/treatment rooms
  • Aromatherapy
  • Sauna
  • Body treatments
  • Massage - sports
  • Massage - hot stone
  • Thalassotherapy
  • Steam room
  • Massage - Swedish
  • Massage - deep-tissue
  • Reflexology

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 5:30 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: eur 360 per room (one-way) pet fee: eur 35 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 35 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ruby
Oct 3, 2025 10:49:55 PM
Review Score:   8
Summary: Lovely hotel. Beautiful location. Vegetarian menu option not recommendable.
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite
Room Size: 484 square feet m2
1 King Bed
Junior Suite

General

Number of living rooms 0, Square feet - 484, Pets not allowed, Ping - 14, Extra bed count 1, Square meters - 45, Air conditioning, No rollaway/extra beds, Garden view, Wardrobe or closet, Heated floors, Bed count minimum 1, Bed count maximum 1
Suite
Room Size: 624 square feet m2
2 Queen Bed and Double Sofa Bed
Suite

General

Square feet - 624, Sofa bed, Pets not allowed, Square meters - 58, Number of living rooms 1, Air conditioning, Extra bed count 3, Rollaway/extra beds (free), Ping - 18, Garden view, Wardrobe or closet, Heated floors, Bed count minimum 2, Number of bedrooms - 9, Bed count maximum 2
Double Room
Room Size: 377 square feet m2
1 Queen Bed
Double Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Ping - 11, Wardrobe or closet, Pets not allowed, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Suite
Room Size: 753 square feet m2
2 Queen Bed and Double Sofa Bed
Superior Suite

General

Number of living rooms 0, Square feet - 753, Wheelchair-width doorways, Low-height counters/sink, Sofa bed, Pets not allowed, Mountain view, Wheelchair accessible, Air conditioning, Ping - 21, Extra bed count 3, Rollaway/extra beds (free), Square meters - 70, Number of bedrooms - 4, Wardrobe or closet, Heated floors, Roll-in shower, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hotel Kaiserhof pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Kaiserhof?

Check-in time for Hotel Kaiserhof starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Kaiserhof have a swimming pool?

Yes, this Hotel Kaiserhof has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Kaiserhof?

Best-rates for the Hotel Kaiserhof starts from $1,067 per night with includes Bar, Toiletries, Breakfast, Kitchen, TV, Security/Safety, Guest Services, Laundry, Air Conditioner, Parking, Balcony/Terrace, Transportation/Shuttle, Business Services, Wellness Facilities, Child Friendly, Accessibility, Bedding/Linens, Skiing, Spa, Restaurant, Entertainment, Internet, Pool, Wheelchair Accessible, Sports/Activities with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Kaiserhof a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Kaiserhof wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Kaiserhof is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Kaiserhof?

Based on the information reported by the owner or manager, the Hotel Kaiserhof indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Kaiserhof?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Kaiserhof are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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