University South Rentals USA California Palo Alto University South

el PRADO | Hotel in Palo Alto, CA

| 9.4 (623 Reviews) |  1 Bathroom
University South Hotel | el PRADO

Hotel with Bar, Balcony and Accessibility

Suburban hotel with a fitness center and a 24-hour business center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area.
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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520 Cowper Street, Palo Alto, 94301, USA

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Designer toiletries
  • Towels
  • Shower
  • Bathrobes
  • Private bathroom
Bedroom
  • Bed sheets
  • Egyptian cotton sheets
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Down comforter
  • Iron/ironing board
  • Individually furnished
  • In-room massage
  • Free newspapers
  • Individually decorated
  • Slippers
  • Laptop-compatible safe
  • Turndown service
  • Phone
Breakfast
  • Coffee/tea in common area(s)
  • 24-hour room service
  • 1 restaurant
  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-100 per person
  • 1 bar
  • Champagne service
  • Minibar
  • Electric kettle
Parking
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site
  • Limo/town car service
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Braille signage
  • Wheelchair-accessible concierge desk
  • Height-adjustable showerhead
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Assistive listening devices available
Activities
  • Hiking/biking trails
  • Golf lessons
  • Golfing
  • Theme parks
  • Fitness center
Entertainment
  • 49-inch flat-screen TV
  • Digital channels
  • Premium channels
General
  • Conference space (7000 square feet)
  • 24-hour business center
  • Meeting rooms
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • Ballroom
  • Library
  • English
  • TV in lobby
  • Romance packages available
  • Smoke-free property
Guest Services
  • Wedding services
  • Daily housekeeping
  • Multilingual staff
  • Concierge services
  • Porter/bellhop
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Turndown service
  • 24-hour front desk
  • Hair salon
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
Outdoors
  • Garden
  • Terrace
  • Balcony

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately usd 10 to 100 per person valet parking fee: usd 35 per night (in/out privileges) pet fee: usd 75 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 70 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 75 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

LESLIE J
Nov 24, 2025 06:40:29 AM
Review Score:   10
Summary: Super friendly staff, lovely room. Very quiet. Convenient location and Il Fornaio adjacent is nice.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 Queen Bed
Room Size: 300 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed

General

Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 28, Square feet - 300, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Ping - 8.43
Deluxe Room, 1 King Bed, Fireplace
Room Size: 500 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Fireplace

General

Pet-friendly room, Number of living rooms 0, Square feet - 500, Ping - 14.05, No rollaway/extra beds, Fireplace, Number of bedrooms - 1, In-room playpen, Square meters - 46, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Suite, 1 King Bed
Room Size: 500 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Square feet - 500, No rollaway/extra beds, Desk, Number of bedrooms - 1, Separate sitting area, Ping - 14, Square meters - 46, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds
Room Size: 400 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Pet-friendly room, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Ping - 11, Square meters - 37, In-room playpen, Square feet - 400, No rollaway/extra beds, No cribs (infant beds), Courtyard view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 400 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Grab bar - in shower, Number of bedrooms - 0, Square meters - 37, In-room playpen, Square feet - 400, Extra bed count 1, Ping - 11.24, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1, City view
Courtyard King Suite, Balcony
Room Size: 500 square feet m2
2 King Bed and Double Sofa Bed
Courtyard King Suite, Balcony

General

Number of living rooms 0, Square feet - 500, Ping - 14.05, No rollaway/extra beds, Number of bedrooms - 1, Pets not allowed, Balcony, In-room playpen, Square meters - 46, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this el PRADO pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the el PRADO have a swimming pool?

No, this el PRADO does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in el PRADO?

Best-rates for the el PRADO starts from $385 per night with includes Security/Safety, Business Services, Bedding/Linens, Restaurant, Bar, Balcony/Terrace, Accessibility, Toiletries, Guest Services, Child Friendly, Kitchen, Laundry, Wellness Facilities, Entertainment, Internet, TV, Breakfast, Air Conditioner, Parking, Wheelchair Accessible with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is el PRADO a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the el PRADO wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the el PRADO is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the el PRADO?

Based on the information reported by the owner or manager, the el PRADO indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for el PRADO?

Based on the information reported by the owner or manager, details for the cancellation policy for the el PRADO are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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