Gonzalo Guerrero Rentals Mexico Quintana Roo Playa del Carmen Gonzalo Guerrero

Ame Hotel Boutique & Spa | Hotel in Playa del Carmen, Mexico

9.2 (17 Reviews) |  5 Bathrooms  14 Guests
Gonzalo Guerrero Hotel | Ame Hotel Boutique & Spa

Hotel with Air Conditioner, Ocean View and Sports

Conveniently located in the center of Playa del Carmen, Ame Hotel Boutique & Spa provides air-conditioned rooms, a garden, free WiFi and a terrace. The property is located 1.2 miles from Church of Guadalupe, 30 miles from Xel Ha and 21 miles from Kantenah Bay. The hotel has an outdoor swimming pool and a 24-hour front desk. Rooms are complete with a private bathroom equipped with a shower, while certain rooms at the hotel also offer a balcony. Popular points of interest near Ame Hotel Boutique & Spa include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 22 miles away.

Ame Hotel Boutique & Spa is located in Playa del Carmen.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Pool, View, and several others. This is a good star rated property and has over 17 reviews with the average score of 9.2 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this Casai place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Ame Hotel Boutique & Spa in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ame Hotel Boutique & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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10 Avenida Norte 10, Playa del Carmen, 77720, Mexico

Amenities

Air Conditioner
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Coffee house on site
Activities
  • Public Bath
  • Spa/Wellness packages
  • Spa facilities
  • Steam room
  • Spa
  • Spa lounge/Relaxation area
  • Massage
General
  • Air conditioning
  • Elevator
  • Family rooms
  • Smoke-free property
  • Wifi in all areas
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Private check-in/out
  • 24-hour front desk
  • Tour desk
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Picnic area
  • Sun deck
  • Terrace
  • Outdoor furniture
  • Garden
Security/Safety
  • 24-hour security
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach umbrellas
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties.
License number: 008-007-001177

Reviews

Gorgeousjetsetter
Dec 10, 2025 08:00:00 AM
Review Score:   7
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location was great, the AC cold (we kept having to turn it off!) and the staff 12/10. The price was excellent, and having a mini fridge in the room really helps. We enjoyed the lobby coffee and cold water refill station. We only noticed the microwave tucked back in the dark corner on our last night, or else we would've used that to reheat our food from chedraui. We didn't use the spa at all, but have heard it's great.
Negative: The loungers at the pool are broken and we got white paint all over our suits from them. No furniture on the room balconies to sit outside and enjoy. Some broken fixtures in the room, peeling paint on the exterior walls which was our view - nothing that affected our stay much, just needs a little TLC (toiletries holder in the shower for example). Only one big and small towel were originally in our room, but we snagged two pool towels from front desk to shower with. There isn't a proper luggage storage area, as listed, just a corner inside the office so bring all of your valuables with you (although we never felt unsafe there). We never had to pay a deposit of $150 usd like it's mentioned in the listing, just an environmental fee of $35 pesos per person per night. There is some construction nearby - they're redoing av. 10 so just be aware that the sidewalk material isn't waterproof and you'll get white chalky material all over your shoes and pants. It's def not the fault of the property, just a heads up to cross the road and walk in front of the 7/11 - fiesta inn as opposed to the oxxo sides. Cheers!
Summary: Perfect location, staff even better. A little TLC needed but overall, another successful trip to MX
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Toilet, Toilet paper, Conditioner, Shampoo, Towels, Shower

Media & Technology

TV, Flat-screen TV

General

Air conditioning, Fan, Smoke Alarm

Bedroom

Linens

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow

Accessibility

Accessible by elevator

View

Quiet street view
Double Room with Balcony
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Toilet, Toilet paper, Conditioner, Shampoo, Towels, Shower

Media & Technology

TV, Flat-screen TV

General

Air conditioning, Fan, Smoke Alarm

Outdoors

Balcony

Bedroom

Linens

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow

Accessibility

Accessible by elevator

View

Inner courtyard view
King Room with Balcony
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Toilet, Toilet paper, Conditioner, Shampoo, Towels, Shower

Media & Technology

TV, Flat-screen TV

General

Air conditioning, Fan, Smoke Alarm

Outdoors

Balcony

Bedroom

Linens

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow

Accessibility

Accessible by elevator

View

Inner courtyard view
Deluxe Double Room with Bath
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Private bathroom, Toilet, Bathtub, Toilet paper, Conditioner, Bathtub or shower, Shampoo, Towels, Shower

Media & Technology

TV, Flat-screen TV

General

Air conditioning, Fan, Smoke Alarm

Outdoors

Balcony

Living Area

Desk

Bedroom

Linens

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow

Accessibility

Accessible by elevator

View

Inner courtyard view
Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite

Bathroom

Private bathroom, Toilet, Bathtub, Toilet paper, Conditioner, Bathtub or shower, Shampoo, Towels, Shower

Media & Technology

TV, Flat-screen TV

General

Air conditioning, Fan, Smoke Alarm

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Linens

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Non-feather pillow

Accessibility

Accessible by elevator

View

Inner courtyard view

FAQ's

Is this Gonzalo Guerrero hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gonzalo Guerrero hotel?

Check-in time for Gonzalo Guerrero hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gonzalo Guerrero hotel have a swimming pool?

Yes, this Gonzalo Guerrero hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gonzalo Guerrero hotel?

Best-rates for the Gonzalo Guerrero hotel starts from $468 per night with includes Accessibility, Pool, View, Oceanfront, Wellness Facilities, Internet, Air Conditioner, Ocean View, Sports/Activities, Spa, Guest Services, Child Friendly, Balcony/Terrace, Security/Safety, Restaurant with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gonzalo Guerrero hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gonzalo Guerrero hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gonzalo Guerrero hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gonzalo Guerrero hotel?

Based on the information reported by the owner or manager, the Gonzalo Guerrero hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gonzalo Guerrero hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gonzalo Guerrero hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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