Lake View East Rentals USA Illinois Chicago Lake View East

The Willows Hotel | Hotel in Chicago, IL

| 8.0 (534 Reviews) |  4 Bathrooms  10 Guests
Lake View East Hotel | The Willows Hotel

Hotel with Entertainment, Internet and Parking

The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

The Willows Hotel is located in Chicago.

This 51 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Bar, Guest Services, and several others. This is a 3 star rated property and has over 534 reviews with the average score of 8 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Hotel if you want to learn more about this Casai place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This The Willows Hotel in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Willows Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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555 West Surf, Chicago, IL 60657, USA

Amenities

Air ConditionerAir Conditioner
ParkingParking
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Fireplace/HeatingFireplace/Heating
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • Wine/ChampagneWine/Champagne
  • Snack barSnack bar
ParkingParking
  • Parking garageParking garage
  • ParkingParking
ActivitiesActivities
  • Stand-up comedyStand-up comedy
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • Movie nightsMovie nights
  • Bar crawlsBar crawls
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • HeatingHeating
  • SafeSafe
  • Air conditioningAir conditioning
  • ElevatorElevator
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • 24-hour front desk24-hour front desk
  • Fax/PhotocopyingFax/Photocopying
  • Daily housekeepingDaily housekeeping
  • ConciergeConcierge
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available

Policies

Check-in
Check-in
The minimum age for check-in is 21
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
You must show a valid photo id and credit card upon check-in. please note that all special requests cannot be guaranteed and are subject to availability upon check-in. additional charges may apply, please be advised that charges are applicable for early arrivals. please contact the hotel directly for more details, please note parking fees vary depending on vehicle size. please contact the property directly for more detail, please note that for reservations of 5 rooms or more different policies apply: 50% of the total amount will be charged by the property after the reservation is made, if the reservation is canceled up to 14 days before the arrival date no fees will apply but if canceled later or in case of no show, the total amount will be charged, when booking 4 rooms or more, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.59
Location:
9
Staff:
8.54
Facilities:
7.51
Comfort:
8.16
Cleanliness:
8.17
Gregg
Apr 9, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great location and well maintained.
Negative: Poor water pressure in the shower.
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed
Deluxe Queen Room with Two Queen Beds

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Shower, Toilet paper, Shampoo, Bathrobe, Body soap, Conditioner, Toilet, Free toiletries, Hairdryer, Bathtub

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

General

Trash cans, Heating, Air conditioning, Iron, Fan, Carpeted

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Linens

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Executive King Room
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed
Executive King Room

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Shower, Toilet paper, Shampoo, Bathrobe, Body soap, Conditioner, Toilet, Free toiletries, Hairdryer, Bathtub

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

General

Trash cans, Heating, Air conditioning, Iron, Fan, Carpeted

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Linens

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room
Room Type: Double
Room Size: 16 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Shower, Toilet paper, Shampoo, Bathrobe, Body soap, Conditioner, Toilet, Free toiletries, Hairdryer, Bathtub

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

General

Trash cans, Heating, Air conditioning, Iron, Fan, Carpeted

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Linens

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Small Queen
Room Type: Double
Room Size: 13 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Shower, Toilet paper, Shampoo, Bathrobe, Body soap, Conditioner, Toilet, Free toiletries, Hairdryer, Bathtub

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

General

Trash cans, Heating, Air conditioning, Iron, Fan, Carpeted

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Linens

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this The Willows Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Willows Hotel?

Check-in time for The Willows Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Willows Hotel have a swimming pool?

No, this The Willows Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Willows Hotel?

Best-rates for the The Willows Hotel starts from $90 per night with includes Security/Safety, Sports/Activities, Entertainment, Child Friendly, Internet, Parking, Accessibility, Fireplace/Heating, Bar, Guest Services, Air Conditioner with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Willows Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Willows Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Willows Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Willows Hotel?

Based on the information reported by the owner or manager, the The Willows Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Willows Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Willows Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $90
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