Sheraton Grand Hotel & Spa | Hotel in Edinburgh, United Kingdom

| 8.6 (3161 Reviews) |  11 Bathrooms  28 Guests
West End Hotel | Sheraton Grand Hotel & Spa

Hotel with Hot Tub, Parking and Ocean View

Overlooking Edinburgh Castle, the Sheraton Grand Hotel & Spa is located in the financial district, next to the West End business and entertainment area and a five-minute walk from Princes Street, 1640 feet from Edinburgh Castle. The luxurious, elegant rooms provide free wireless Internet access, interactive satellite flat-screen TV, small sitting areas, and bathrooms with a separate bath and walk-in shower. The large air-conditioned rooms have beautiful furnishings and mood lighting. At One Spa, guests can enjoy complimentary use of the 19-yard swimming pool, gym and fitness studios, and can include in a variety of beauty and spa treatments during their stay (must be booked prior to arrival). The unique and recently renovated Thermal Suite and rooftop Hydropool experiences, known as Escape at One, can be enjoyed at a preferential rate. These should be booked in advance prior arrival at the hotel, together with the Thermal Suite and Rooftop Hydro Pool, which are charged separately. A modern Scottish menu and unique Gin Tasting experience is available in the vibrant One Square Bar + Brasserie.

Sheraton Grand Hotel & Spa is located in Edinburgh.

This 267 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Business Services, Spa, and several others. This is a 5 star rated property and has over 3161 reviews with the average score of 8.6 . Coming to Edinburgh and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 267 Bedrooms Hotel if you want to learn more about this Casai place in Edinburgh. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Grand Hotel & Spa in Edinburgh is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Grand Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1 Festival Square, Edinburgh, EH3 9SR, United Kingdom

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Kid-friendly buffet
  • Restaurant
  • Breakfast in the room
  • Kids' meals
  • Fruit
  • Special diet meals (on request)
  • Bar
Parking
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Raised toilet
  • Lowered sink
  • Toilet with grab rails
  • Bathroom emergency cord
Activities
  • Spa/Wellness packages
  • Neck massage
  • Full-body massage
  • Open-air bath
  • Massage
  • Fitness
  • Foot massage
  • Spa facilities
  • Indoor pool (year-round)
  • Golf course (within 2 miles)
  • Turkish/Steam Bath
  • Indoor pool
  • Back massage
  • Head massage
  • Spa
  • Sauna
  • Spa lounge/Relaxation area
  • Fitness center
  • Locker rooms
  • Steam room
General
  • Non-smoking rooms
  • Elevator
  • Heating
  • Air conditioning
  • Wifi in all areas
  • Hypoallergenic room available
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Smoke-free property
Guest Services
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Dry cleaning
  • Fax/Photocopying
  • Concierge
  • Daily housekeeping
  • Laundry
  • 24-hour front desk
  • Ironing service
  • Suit press
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • CCTV outside property
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Heated pool
  • Beach chairs/Loungers
  • Infinity pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.66
Location:
9.26
Staff:
8.89
Facilities:
8.76
Comfort:
9.1
Cleanliness:
9.06
Brian
Aug 11, 2025 07:00:00 AM
Review Score:   8
South Africa
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Deluxe Room, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter

View

Quiet street view

Layout

Window
Deluxe Room, 2 Twins
Room Type: Double
Room Size: 26 m2
2 Twin bed(s) Bed
Deluxe Room, 2 Twins

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter

View

Quiet street view

Layout

Window
Club Room, Club Lounge access, 1 King
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Club Room, Club Lounge access, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter

View

Quiet street view

Layout

Window
Club Room, Club Lounge access, 2 Twin
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed
Club Room, Club Lounge access, 2 Twin

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter

View

Quiet street view

Layout

Window
Castle View, Deluxe Room, 1 King
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

Landmark view, City view, View, Quiet street view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter

Layout

Window
Castle View, Deluxe Room, 2 Twin
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sitting area

View

Landmark view, City view, View, Quiet street view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter

Layout

Window
Castle Club Room, Club Lounge access, 1 King
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sitting area

View

Landmark view, City view, View, Quiet street view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter

Layout

Window

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Castle Club Room, Club lounge access, 2 Twin
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sitting area

View

Landmark view, City view, View, Quiet street view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter

Layout

Window

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Sheraton Suite, Spa & Lounge access, 1 King
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed
Sheraton Suite, Spa & Lounge access, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area, Dining area

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Dining table, Coffee machine, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter, Sofa bed

Pool and Spa

Pool towels, Heated pool, Rooftop pool

View

Quiet street view

Layout

Window

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Castle Suite, Spa & Lounge access, 1 King
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed
Castle Suite, Spa & Lounge access, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area, Dining area

View

Landmark view, City view, View, Quiet street view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Dining table, Coffee machine, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter, Sofa bed

Pool and Spa

Pool towels, Heated pool, Rooftop pool

Layout

Window

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Grand, 2 Bedroom Suite, Castle view
Room Type: Double
Room Size: 118 m2
2 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shower cap, Toilet, Bathtub or shower, Hairdryer, Bathrobe, Towels, Shampoo, Conditioner, Toilet paper, Body soap, Shower, Slippers, Bathtub, Private bathroom, Free toiletries

General

Laptop safe, Iron, Ironing facilities, Trash cans, Smoke Alarm, Air conditioning, Heating, Hardwood or parquet floors, Safe, Key card access

Media & Technology

Flat-screen TV, TV, Radio, Pay-per-view channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Living Area

Desk, Sofa, Sitting area, Dining area

Bedroom

Alarm clock, Walk-in closet, Wardrobe or closet, Linens

View

Landmark view, City view, View, Quiet street view

Kitchen

Dining table, Coffee machine, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bed, Adapter
Two-Bedroom Suite with Edinburgh Castle View
Room Type: Suite
Room Size: 118 m2
Two-Bedroom Suite with Edinburgh Castle View

General

Air conditioning

Pool and Spa

Pool towels

FAQ's

Is this West End hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West End hotel?

Check-in time for West End hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West End hotel have a swimming pool?

Yes, this West End hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West End hotel?

Best-rates for the West End hotel starts from $520 per night with includes Restaurant, Guest Services, Breakfast, Hot Tub, Parking, Ocean View, Accessibility, Security/Safety, Bar, Toiletries, Designated Smoking Area, Wheelchair Accessible, Private Pool, Oceanfront, Fireplace/Heating, Entertainment, Internet, Laundry, Air Conditioner, View, Sports/Activities, Wellness Facilities, Child Friendly, Kitchen, Pool, Balcony/Terrace, Business Services, Spa with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West End hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West End hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West End hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West End hotel?

Based on the information reported by the owner or manager, the West End hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West End hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West End hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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