Mercure Sydney | Hotel in Sydney, Australia

| 8.3 (8622 Reviews) | 12 Bathrooms 32 Guests

Hotel with Transportation, Guest Services and EV Charge Station

Refurbished in 2021, Mercure Sydney offers contemporary, spacious and light-filled rooms with renovated bathrooms, bedside USB ports, rain showers and a dedicated work space. Some rooms feature city views or a balcony. Located just a 4-minute walk from Central Station in the CBD (Central Business District), Mercure Sydney offers a heated rooftop swimming pool with panoramic city views, a sauna and a fitness center. The hotel is centrally located with bus, train and light-rail connections all within a 3-minute walk away. Sydney's iconic locations are easily accessible from the hotel, with both Chinatown and Darling Harbor just a 10 minute walk from the property, ICC Sydney is a 15-minute walk away and the Sydney Opera House and Harbor Bridge just 15 minutes' by train or light rail. Sydney International Airport is 20 minutes’ drive from Mercure Sydney, or just 4 stops away on the train line. Platform 818 Restaurant and Bar serves Australian and international cuisine, with a wide selection of bespoke cocktails and local wines. Eve's Bar offers craft beers and classic pub food, or you can take advantage of the hotel's 24-hour room service. The Mercure concierge team can provide sightseeing advice and assist guests with travel arrangements. The 24-hour reception can arrange car rental and dry cleaning services.

Mercure Sydney is located in Sydney.

This 501 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Designated Smoking Area, and several others. This is a 4 star rated property and has over 8622 reviews with the average score of 8.3 . Coming to Sydney and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 501 Bedrooms Hotel if you want to learn more about this Casai place in Sydney. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Sydney in Sydney is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Sydney”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

818-820 George Street, Sydney, 2000, Australia

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Wine/Champagne

Coffee house on site

Snack bar

Breakfast in the room

Restaurant

Fruit

Parking

Accessible parking

Parking

Parking on site

Electric vehicle charging station

Parking garage

Activities

Fitness

Happy hour

Indoor pool (year-round)

Golf course (within 2 miles)

Fitness center

Indoor pool

General

Facilities for disabled guests

Non-smoking rooms

Heating

Air conditioning

Elevator

Safe

Convenience store on site

Designated smoking area

Family rooms

Smoke-free property

Guest Services

24-hour front desk

Shuttle service (additional charge)

Room service

Dry cleaning

Suit press

Daily housekeeping

Meeting/Banquet facilities

Fax/Photocopying

Tour desk

Baggage storage

Business center

Shuttle service

Concierge

ATM on site

Laundry

Ironing service

Currency exchange

Express check-in/out

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Sun deck

Terrace

Security/Safety

CCTV outside property

Smoke alarms

CCTV in common areas

24-hour security

Key card access

Security alarm

Fire extinguishers

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Breakfast to-go containers

Food can be delivered to guest accommodation

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Face masks for guests available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Mobile app for room service

Spa

Rooftop pool

Pool with view

Heated pool

Beach chairs/Loungers

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.95

Location:

9.17

Staff:

8.8

Facilities:

8.22

Comfort:

8.45

Cleanliness:

8.42

Jarrod

Oct 9, 2025 07:00:00 AM

Review Score: 6

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Location was good, room was clean and bed was comfortable.

Negative: Despite being told twice that we were staying there for a birthday, no one even said "Happy Birthday". When my partner called and asked if they could simply leave a printed note in the room that said happy birthday as a nice surprise, they were told by S at front desk "No we don't do that kind of thing here". S then checked us in, was told it was my birthday, and didn't say a word about it. I know it's not a big thing, but didn't make me feel like a valued guest considering how much we paid and the fact that it is a 4 star hotel. We were told we could have early check in, and we only arrived 10 minutes early but the room still wasn't ready for another 40 minutes (30 min after the regular check in time).

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Queen Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Superior Queen Room with City View Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area View View, City view Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Deluxe King Room with City View Room Type: Double Room Size: 34 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sofa, Sitting area View View, City view Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Drying rack for clothing, Socket near the bed, Adapter, Sofa bed Pool and Spa Pool towels
Standard Double Room with Two Double Beds Room Type: Quad Room Size: 28 m² 2 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Clothes rack, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Privilege King Room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Coffee machine, Wine glasses Living Area Desk, Sitting area View View Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Superior Room with Two Double Beds and City View Room Type: Quad Room Size: 28 m² 2 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area View View, City view Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Clothes rack, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Standard King Room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Superior King Room with City View Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area View View, City view Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Queen Room with Balcony and City View Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Walk-in shower, Shower, Shampoo, Free toiletries General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area View View, City view Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Standard Family Room with Two Double Beds Room Type: Quad Room Size: 28 m² 2 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower, Shampoo, Free toiletries, Bathtub General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe, Smoke Alarm Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Clothes rack, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Classic Queen Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower, Shampoo, Free toiletries, Bathtub General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Feather pillow, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels
Classic Two Double Room Type: Quad Room Size: 28 m² 2 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Private bathroom, Toilet paper, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower, Shampoo, Free toiletries, Bathtub General Ironing facilities, Fan, Key access, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Laptop safe Media & Technology Telephone, Flat-screen TV, iPod dock, Fax, TV, Radio, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator, Wine glasses Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Clothes rack, Drying rack for clothing, Socket near the bed, Adapter Pool and Spa Pool towels

FAQ's

Is this Mercure Sydney pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Sydney?

Check-in time for Mercure Sydney starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Sydney have a swimming pool?

Yes, this Mercure Sydney has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Sydney?

Best-rates for the Mercure Sydney starts from $155 per night with includes Transportation/Shuttle, Guest Services, EV Charge Station, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Sports/Activities, Restaurant, Bar, Entertainment, Breakfast, Child Friendly, Laundry, Air Conditioner, Pool, Designated Smoking Area, Private Pool, Oceanfront, Wellness Facilities, Fireplace/Heating, Internet, Parking, View, Ocean View, Balcony/Terrace with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Sydney a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Sydney wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Sydney is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Sydney?

Based on the information reported by the owner or manager, the Mercure Sydney indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Sydney?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Sydney are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $155

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From US $287

9.0 (2 Reviews)

Apartment

Trendy filled 2 bedroom innercity pad

Air Conditioner
Parking
TV

Mercure Sydney | Hotel in Sydney, Australia

Available rates:

Hotel with Transportation, Guest Services and EV Charge Station

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

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View

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Pool and Spa

Food & Drink

Bathroom

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Food & Drink

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