Matsuzakaya Honten | Hotel in Hakone, Japan

| 9.6 (558 Reviews) |  14 Bathrooms  42 Guests
Ashinoyu Hotel | Matsuzakaya Honten

Hotel with Parking, Security and Guest Services

Matsuzakaya Honten offers a hot spring bath and free private parking, and is within 8 miles of Hakone-Yumoto Station and 27 miles of Shuzen-ji Temple. Among the facilities of this property are a restaurant, a 24-hour front desk, and luggage storage space, along with free Wifi throughout the property. Guests can use the public bath and open-air bath, or enjoy mountain views. The ryokan will provide guests with air-conditioned units offering a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV, and a private bathroom with a shower. The ryokan provides some units with garden views, and units come with a kettle. The rooms are equipped with heating facilities. Guests at the ryokan can enjoy an Asian breakfast. The ryokan is located in a geothermal area, with a number of hot springs for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Kowakudani Station is 3.3 miles from Matsuzakaya Honten.

Matsuzakaya Honten is located in Hakone.

This 21 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Entertainment, Internet, and several others. This is a 4 star rated property and has over 558 reviews with the average score of 9.6 . Coming to Hakone and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 21 Bedrooms Hotel if you want to learn more about this Casai place in Hakone. These details are authentic, as they are provided by our partner, booking.com.

This Matsuzakaya Honten in Hakone is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Matsuzakaya Honten”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Ashinoyu 57, Hakone, 250-0523, Japan

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
View
Balcony/Terrace
Security/Safety
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Special diet meals (on request)
Parking
  • Parking on site
  • Private Parking
  • Parking
  • Free parking
Activities
  • Back massage
  • Foot massage
  • Massage
  • Open-air bath
  • Neck massage
  • Hot spring bath
  • Public Bath
Entertainment
  • Board games/Puzzles
General
  • Air conditioning
  • Non-smoking rooms
  • Heating
  • Smoke-free property
  • Wifi in all areas
  • Hypoallergenic room available
  • Designated smoking area
Guest Services
  • Shared lounge/TV area
  • Daily housekeeping
  • Baggage storage
  • 24-hour front desk
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • Terrace
Security/Safety
  • Security alarm
  • Smoke alarms
  • Key access
  • Fire extinguishers
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
When booking 3 rooms or more, different policies and additional supplements may apply. please contact the property directly for more details, please inform the property at least 1 day prior to arrival if you have any food allergies.guests must check in by 19:00 to eat dinner at this property. guests checking in after this time may not be served dinner, and no refund will be given, an accommodation tax per person, per night is not included in the price and must be paid at the property.

Reviews

Value for money:
8.99
Location:
8.85
Staff:
9.92
Facilities:
9.75
Comfort:
9.78
Cleanliness:
9.8
lindsay
Jul 6, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: like living inside a piece of art and history
Negative: nothing comes to mind
Summary: 2 nights of incredible staff, food, amenities and location
See All Reviews

Room Arrangement

Room Info Facilities
Luxury Room with Tatami Area and Open-Air Bath
Room Type: Twin
Room Size: 75 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Mountain view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Hot Spring

Open-air bath

Physical distancing

Single-room AC for guest accommodation
Standard Room with Tatami Area A
Room Type: Twin
Room Size: 59 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Mountain view

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Premium Room with Tatami Area and Open-Air Bath B
Room Type: Quad
Room Size: 57 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Accessibility

Entire unit located on ground floor

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Hot Spring

Open-air bath

Physical distancing

Single-room AC for guest accommodation
Premium Room with Tatami Area and Open-Air Bath A
Room Type: Twin
Room Size: 49 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Accessibility

Entire unit located on ground floor

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Hot Spring

Open-air bath

Physical distancing

Single-room AC for guest accommodation
Twin Room with Bathroom
Room Type: Twin
Room Size: 67 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Mountain view

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Twin Room with Bath
Room Type: Twin
Room Size: 55 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Mountain view

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Exective Family Room with Hot Spring Open-Air Bath "Sensintei"
Room Type: Family
Room Size: 92 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed
Exective Family Room with Hot Spring Open-Air Bath "Sensintei"

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Accessibility

Entire unit located on ground floor

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Hot Spring

Open-air bath

Physical distancing

Single-room AC for guest accommodation
Exective Family Room with Hot Spring Open-Air Bath "Gyokoso"
Room Type: Family
Room Size: 75 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed
Exective Family Room with Hot Spring Open-Air Bath "Gyokoso"

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Accessibility

Entire unit located on ground floor

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Hot Spring

Open-air bath

Physical distancing

Single-room AC for guest accommodation
Premium Room with Hot Spring Open-Air Bath "Tokiwa"
Room Type: Quad
Room Size: 89 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Accessibility

Entire unit located on ground floor

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Hot Spring

Open-air bath

Physical distancing

Single-room AC for guest accommodation
Premium Room with Hot Spring Open-Air Bath "Wakamatsu"
Room Type: Quad
Room Size: 76 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Accessibility

Entire unit located on ground floor

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Hot Spring

Open-air bath

Physical distancing

Single-room AC for guest accommodation
Deluxe Room with Indoor Hot Spring Bath "Kumoi"
Room Type: Quad
Room Size: 89 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Mountain view

Accessibility

Entire unit located on ground floor

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Deluxe Room with Indoor Hot Spring Bath 'Kozue"
Room Type: Quad
Room Size: 76 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Mountain view

Accessibility

Entire unit located on ground floor

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Premium Room with Hot Spring Open-Air Bath "Akebono"
Room Type: Twin
Room Size: 75 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Bathtub, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Tatami (traditional Japanese flooring), Clothes rack, Feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room with Shower (Kakumeikan)
Room Type: Twin
Room Size: 43 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Conditioner, Private bathroom, Toilet paper, Shampoo, Shower, Slippers, Toothbrush, Body soap, Towels, Free toiletries, Toilet

General

Air conditioning, Smoke Alarm, Heating, Trash cans, Key access, Safe

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet

View

Mountain view

Room Amenities

Clothes rack, Feather pillow

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Matsuzakaya Honten pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsuzakaya Honten?

Check-in time for Matsuzakaya Honten starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsuzakaya Honten have a swimming pool?

No, this Matsuzakaya Honten does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsuzakaya Honten?

Best-rates for the Matsuzakaya Honten starts from $460 per night with includes Air Conditioner, Designated Smoking Area, TV, Balcony/Terrace, Wellness Facilities, Hot Tub, View, Sports/Activities, Fireplace/Heating, Restaurant, Entertainment, Internet, Parking, Security/Safety, Guest Services with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsuzakaya Honten a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsuzakaya Honten wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsuzakaya Honten has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsuzakaya Honten?

Based on the information reported by the owner or manager, the Matsuzakaya Honten indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsuzakaya Honten?

Based on the information reported by the owner or manager, details for the cancellation policy for the Matsuzakaya Honten are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $460
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