Hôtel Innes by HappyCulture | Hotel in Toulouse, France

| 8.6 (2856 Reviews) |   Pet Friendly  3 Bathrooms  6 Guests
Matabiau Hotel | Hôtel Innes by HappyCulture

Hotel with Laundry, Air Conditioner and Internet

Hôtel Innes by HappyCulture welcomes you to Toulouse city center, next to the Jeanne d'Arc metro station. This property offers free Wi-Fi and a coffee corner in the reception lobby. Hôtel Innes by HappyCulture provides air-conditioned accommodations. Featuring contemporary decor, all units include a private bathroom, a television, and a courtesy tray. The hotel's reception is open 24/7. You can enjoy a buffet breakfast daily. The hotel has 7 floors. Please note that the elevator only serves up to the 6th floor; the 7th floor is accessible by stairs between the two levels. We offer private on-site parking. This parking is narrow, subject to availability, and cannot be reserved. Additionally, a municipal parking lot, Parking Jeanne d’Arc, with which we have a partnership, is available approximately 328 feet away. Located a 5-minute walk from Saint-Sernin Basilica, Hôtel Innes by HappyCulture is an ideal base for exploring the city of Toulouse and the Garonne.

Hôtel Innes by HappyCulture is located in Toulouse.

This 43 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Sports/Activities, Restaurant, and several others. This is a 4 star rated property and has over 2856 reviews with the average score of 8.6 . Coming to Toulouse and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 43 Bedrooms Hotel if you want to learn more about this Casai place in Toulouse. These details are authentic, as they are provided by our partner, booking.com.

This Hôtel Innes by HappyCulture in Toulouse is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hôtel Innes by HappyCulture”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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13 Bis Rue Matabiau, Toulouse, 31000, France

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Accessibility
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Wine/Champagne
  • Breakfast in the room
  • Coffee house on site
  • Bar
  • Snack bar
Parking
  • Parking garage
  • Private Parking
  • Parking on site
  • Parking
Entertainment
  • Board games/Puzzles
General
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Safe
  • Pet friendly
Guest Services
  • Vending machine (snacks)
  • Express check-in/out
  • Concierge
  • Fax/Photocopying
  • Laundry
  • Shared lounge/TV area
  • 24-hour front desk
  • Baggage storage
  • Vending machine (drinks)
  • Room service
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
When traveling with pets, please note that an extra charge of eur 10 per pet, per night applies. only pets under 10 kg are permitted, please note that parking is limited. parking reservations are not possible, when booking more than 5 rooms, different policies and additional supplements may apply, some classic rooms are located on the 7th floor. the elevator goes to the 6th floor and then you must walk up stairs from the 6th to the 7th floor, please note that the parking is limited, if necessary preferential rates are granted at the partner jeanne d'arc parking (164 feet from the hotel) on request from reception, outside visits are prohibited to protect the safety of our employees and customers as much as possible.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, if you require an invoice when booking a prepaid rate, write this and your company details in the special requests box, parking is subject to availability due to limited spaces.

Reviews

Value for money:
8.42
Location:
9.02
Staff:
9.42
Facilities:
8.43
Comfort:
8.75
Cleanliness:
8.9
Ana
Jun 6, 2025 07:00:00 AM
Review Score:   7
Portugal
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Classic Double Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Bottle of water

General

Trash cans, Key card access, Interconnecting room(s) available, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Bedroom

Walk-in closet, Wardrobe or closet, Childrens' cribs, Alarm clock

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Classic Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Bottle of water

General

Trash cans, Key card access, Interconnecting room(s) available, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Bedroom

Walk-in closet, Wardrobe or closet, Childrens' cribs, Alarm clock

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Comfort Double Room
Room Type: Double
Room Size: 16 m2
1 Queen bed(s) Bed

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Bottle of water

General

Trash cans, Key card access, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Free toiletries, Private bathroom, Bathrobe, Slippers, Bathtub or shower, Toilet paper, Body soap, Hairdryer, Toilet, Towels

Living Area

Desk

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hôtel Innes by HappyCulture pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hôtel Innes by HappyCulture?

Check-in time for Hôtel Innes by HappyCulture starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hôtel Innes by HappyCulture have a swimming pool?

No, this Hôtel Innes by HappyCulture does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hôtel Innes by HappyCulture?

Best-rates for the Hôtel Innes by HappyCulture starts from $84 per night with includes Laundry, Air Conditioner, Internet, Child Friendly, Parking, Pet Friendly, Bar, Guest Services, TV, Fireplace/Heating, Entertainment, Breakfast, Accessibility, Security/Safety, Sports/Activities, Restaurant with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hôtel Innes by HappyCulture a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hôtel Innes by HappyCulture wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hôtel Innes by HappyCulture has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hôtel Innes by HappyCulture?

Based on the information reported by the owner or manager, the Hôtel Innes by HappyCulture indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hôtel Innes by HappyCulture?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hôtel Innes by HappyCulture are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $84
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