Eterna Tulum | Hotel in Tulum, Mexico

| 7.2 (288 Reviews) |  5 Bathrooms  12 Guests
La Veleta Hotel | Eterna Tulum

Hotel with Air Conditioner, Parking and Designated Smoking Area

Located in Tulum, 3.4 mi from Tulum Archaeological Site, Eterna Tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodations provides room service, a concierge service and organizing tours for guests. At the hotel, the rooms include a wardrobe. Rooms at Eterna Tulum include bed linen and towels. Tulum Bus station is 0.9 mi from the accommodations, while Bus station Tulum Ruins is 2.9 mi from the property. The nearest airport is Cozumel International, 50 mi from Eterna Tulum, and the property offers a paid airport shuttle service.

Eterna Tulum is located in Tulum.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Balcony/Terrace, Accessibility, and several others. This is a 4 star rated property and has over 288 reviews with the average score of 7.2 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this Casai place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Eterna Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eterna Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Calle Cobá Manzana 44 Lote Lote 001, La veleta, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Fireplace/Heating
Bar
Guest Services
Internet
Laundry

Facility Overview

Parking
  • Accessible parking
  • Parking
  • Free parking
  • Private Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Visual aids (Braille)
General
  • Air conditioning
  • Facilities for disabled guests
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Non-smoking rooms
  • Adults only
Guest Services
  • Concierge
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Suit press
  • Baggage storage
  • Tour desk
  • Airport shuttle (additional charge)
  • Private check-in/out
  • Shuttle service
  • Express check-in/out
  • Airport shuttle
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Sun deck
  • Garden
  • Terrace
  • Outdoor pool
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • Key access
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Rooftop pool
  • Pool bar
  • Swimming pool
  • Plunge pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Located in tulum, 3.4 mi from tulum archaeological site, eterna tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. featuring a restaurant, the 4-star hotel has air-conditioned rooms with free wifi, each with a private bathroom. the accommodations provides room service, a concierge service and organizing tours for guests, at the hotel, the rooms include a wardrobe. at eterna tulum rooms include bed linen and towels, no breakfast, tulum bus station is 0.9 mi from the accommodations, while bus station tulum ruins is 2.9 mi from the property. the nearest airport is cozumel international, 50 mi from eterna tulum, and the property offers a paid airport shuttle service, (no restaurant at the hotel)please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
8.75
Location:
7.33
Staff:
9.01
Facilities:
8.67
Comfort:
8.98
Cleanliness:
9.01
Robert
Apr 7, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Check in was quick and kind. Location; perfect. The staff super helpful and the room was amazing. Will always stay here again.
Summary: The Best.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 38 m2
1 Full bed(s) Bed
Deluxe Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities

Kitchen

Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette

Outdoors

Balcony, Patio, Terrace

Living Area

Sofa

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Hypoallergenic pillow, Clothes rack, Sofa bed

Pool and Spa

Pool towels, Rooftop pool

Media & Technology

Mobile hotspot device
Deluxe Double Room with Balcony
Room Type: Double
Room Size: 38 m2
2 Full bed(s) Bed
Deluxe Double Room with Balcony

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities

Kitchen

Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette

Outdoors

Balcony

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels, Rooftop pool

Media & Technology

Mobile hotspot device
Suite with Terrace
Room Type: Suite
Room Size: 67 m2
1 Queen bed(s) Bed
Suite with Terrace

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device

General

Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities

Kitchen

Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette

Outdoors

Balcony, Outdoor furniture, Patio, Terrace

Living Area

Desk, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Hypoallergenic pillow, Clothes rack, Sofa bed

Pool and Spa

Pool towels, Rooftop pool
Suite with Private Pool
Room Type: Suite
Room Size: 67 m2
1 Full bed(s) Bed
Suite with Private Pool

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom

Media & Technology

TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device

General

Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities

Kitchen

Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette

Outdoors

Terrace, Private pool, Outdoor furniture, Balcony, Patio

Living Area

Desk, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Hypoallergenic pillow, Clothes rack, Sofa bed

Pool and Spa

Pool towels, Plunge Pool, Rooftop pool

Exclusive services

Access to private pool
Double Room with Pool View
Room Type: Double
Room Size: 38 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities

Kitchen

Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette

Outdoors

Private pool, Patio

Living Area

Sofa

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Socket near the bed, Hypoallergenic pillow, Clothes rack, Sofa bed

Pool and Spa

Pool towels, Plunge Pool, Rooftop pool

Media & Technology

Mobile hotspot device

Exclusive services

Access to private pool

FAQ's

Is this Eterna Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eterna Tulum?

Check-in time for Eterna Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eterna Tulum have a swimming pool?

Yes, this Eterna Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eterna Tulum?

Best-rates for the Eterna Tulum starts from $117 per night with includes Security/Safety, Pool, View, Fireplace/Heating, Air Conditioner, Parking, Designated Smoking Area, Oceanfront, Bar, Internet, Laundry, Ocean View, Guest Services, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Eterna Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eterna Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eterna Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eterna Tulum?

Based on the information reported by the owner or manager, the Eterna Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eterna Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eterna Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $117
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