Crystalbrook Vincent | Hotel in Brisbane, Australia

| 9.2 (681 Reviews) |  1 Bathroom
Brisbane Hotel | Crystalbrook Vincent

Hotel with Air Conditioner, Balcony and Accessibility

Luxury hotel with a 24-hour fitness center and a rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

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5 Boundary Street, Brisbane, 4000, Australia

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Hydromassage showerhead
  • Bathrobes
  • Towels
  • Designer toiletries
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Heating (climate-controlled)
  • Iron/ironing board
  • Eco-friendly cleaning products used
  • Phone
  • Energy-saving switches
  • Desk chair
  • Recycling
  • Desk
  • Bulk dispenser for toiletries
  • Laptop-friendly workspace
  • Connecting rooms available
  • Safe
  • Slippers
  • Water-efficient showers only
  • In-room massage
Breakfast
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 15-38 per person
  • 1 poolside bar and 1 bar
  • Room service available
  • Minibar
  • Free bottled water
  • Electric kettle
  • Espresso maker
  • Coffee/tea filters (reusable)
Parking
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Secured self parking on site (AUD 50 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Elevator
  • In-room accessibility
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Area rugs in room
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
Activities
  • Health/beauty spa
  • Casino
  • Free bicycle rentals
  • Outdoor pool
  • Art gallery
  • 24-hour fitness center
Entertainment
  • Smart TV
  • Pay movies
General
  • Meeting rooms - 3
  • Conference space (431 square feet)
  • Elevator
  • Free newspapers in lobby
  • Banquet hall
  • Water dispenser
  • Front-desk safe
  • English
  • Reusable tableware only
  • Vegetarian dining options
  • At least 80% organic food
  • Smoke-free property
  • Comprehensive recycling policy
  • Biodegradable drinking straws
  • Reusable cups only
  • Vegan dining options
  • No plastic water bottles
  • Locally-owned & organized tours & activities
  • Water dispenser
  • Comprehensive food waste policy
  • Local artist showcase
  • At least 80% of food locally-sourced
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic coffee stirrers
Guest Services
  • Snack bar/deli
  • Outdoor pool
  • Fence around the pool
  • Art supplies
  • Tour/ticket assistance
  • Porter/bellhop
  • Luggage storage
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace
  • Pool umbrellas
  • Pool sun loungers

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 5:30 am contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 12 children stay free when using existing bedding. rollaway/extra beds are available for aud 50.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately aud 15 to 38 per person secured self parking fee: aud 50 per night (in/out privileges) rollaway bed fee: aud 50.0 per night credit card charges are subject to a surcharge of 3.35 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Margo
Sep 10, 2025 04:46:14 AM
Review Score:   6
Summary: In house guest had to sit in the rain at the pool at the roof top bar was not told had to book at reception , no staff service at all
See All Reviews

Room Arrangement

Room Info Facilities
Promenade Master
Room Size: 484 square feet m2
1 King Bed
Promenade Master

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 484, Courtyard view, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1
River Master
Room Size: 538 square feet m2
1 King Bed
River Master

General

Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, River view, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Nature Wall
Room Size: 323 square feet m2
1 King Bed
Nature Wall

General

Number of living rooms 0, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, Ping - 9.08, Garden view, Square feet - 323, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
River Master Balcony
Room Size: 753 square feet m2
1 King Bed
River Master Balcony

General

Number of living rooms 0, Square feet - 753, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 70, River view, Balcony, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds, Ping - 21
Promenade
Room Size: 441 square feet m2
1 King Bed
Promenade

General

Number of living rooms 0, Square meters - 41, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 12, Courtyard view, Bed count minimum 1, Square feet - 441, Bed count maximum 1
River
Room Size: 441 square feet m2
1 King Bed
River

General

Number of living rooms 0, Square meters - 41, No rollaway/extra beds, Number of bedrooms - 0, River view, Ping - 12, Bed count minimum 1, Square feet - 441, Bed count maximum 1, Free cribs/infant beds

FAQ's

Is this Crystalbrook Vincent pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crystalbrook Vincent have a swimming pool?

Yes, this Crystalbrook Vincent has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystalbrook Vincent?

Best-rates for the Crystalbrook Vincent starts from $200 per night with includes Internet, Wheelchair Accessible, Restaurant, Toiletries, Guest Services, Entertainment, Kitchen, Laundry, Air Conditioner, Balcony/Terrace, Accessibility, Bedding/Linens, Bar, Eco Friendly, Parking, Pool, Security/Safety, Business Services, Wellness Facilities, Breakfast, Child Friendly with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Crystalbrook Vincent a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystalbrook Vincent wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystalbrook Vincent is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystalbrook Vincent?

Based on the information reported by the owner or manager, the Crystalbrook Vincent indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystalbrook Vincent?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystalbrook Vincent are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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