concierge hotel | Hotel in Durban, South Africa

| 7.9 (328 Reviews) |  1 Bathroom  6 Guests
Windermere Hotel | concierge hotel

Hotel with Breakfast, Internet and Laundry

Located in Durban, 1.3 miles from Suncoast Beach, concierge hotel has accommodations with a garden, free private parking, a restaurant and a bar. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The hotel has family rooms. Guest rooms in the hotel are equipped with an electric tea pot. The rooms include air conditioning, a safety deposit box and a flat-screen TV, and some accommodations at concierge hotel have a balcony. All rooms will provide guests with a fridge. A Full English/Irish, vegetarian or vegan breakfast is available at the property. Popular points of interest near the accommodation include Durban Botanic Gardens, African Art Centre and Greyville Race Course. King Shaka International Airport is 19 miles from the property.

concierge hotel is located in Durban.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Air Conditioner, Designated Smoking Area, and several others. This is a 4 star rated property and has over 328 reviews with the average score of 7.9 . Coming to Durban and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this Casai place in Durban. These details are authentic, as they are provided by our partner, booking.com.

This concierge hotel in Durban is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “concierge hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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36 Saint Mary's Avenue, Durban, 4001, South Africa

Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Security/Safety
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Kids' meals
  • Bar
  • Coffee house on site
  • Wine/Champagne
  • Breakfast in the room
Parking
  • Parking on site
  • Private Parking
  • Free parking
  • Parking
General
  • Smoke-free property
  • Wifi in all areas
  • Designated smoking area
  • Non-smoking rooms
  • Family rooms
  • Safe
  • Air conditioning
Guest Services
  • Room service
  • Daily housekeeping
  • Laundry
  • Fax/Photocopying
  • 24-hour front desk
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor fireplace
  • Garden
Security/Safety
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please note that the entrance at 36 saint mary's avenue is currently under construction. during this period, guests are requested to use the temporary entrance located at 37 campbell avenue, greyville, durban.this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.53
Location:
7.6
Staff:
9.01
Facilities:
8.27
Comfort:
8.68
Cleanliness:
8.55
Busiswa
Sep 11, 2025 07:00:00 AM
Review Score:   8
South Africa
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 40 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Bathtub, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Conditioner

General

Trash cans, Tile/Marble floor, Fan, Safe, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa

Accessibility

Entire unit located on ground floor

Room Amenities

Adapter, Clothes rack

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room
Room Type: Double
Room Size: 38 m2
1 Queen bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Guest bathroom, Free toiletries, Walk-in shower, Shampoo, Toilet, Conditioner

General

Trash cans, Tile/Marble floor, Fan, Safe, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Outdoors

Balcony, Outdoor furniture, Outdoor dining area

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area

View

Garden view

Accessibility

Entire unit located on ground floor

Room Amenities

Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 39 m2
1 Queen bed(s) Bed
Double or Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Guest bathroom, Free toiletries, Walk-in shower, Shampoo, Toilet, Conditioner

General

Trash cans, Tile/Marble floor, Fan, Safe, Air conditioning

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Outdoors

Balcony, Outdoor furniture, Outdoor dining area

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area

View

Garden view

Accessibility

Entire unit located on ground floor

Room Amenities

Adapter, Clothes rack

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this concierge hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at concierge hotel?

Check-in time for concierge hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the concierge hotel have a swimming pool?

No, this concierge hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in concierge hotel?

Best-rates for the concierge hotel starts from $43 per night with includes View, Security/Safety, Fireplace/Heating, Restaurant, Bar, Guest Services, Parking, Entertainment, Breakfast, Child Friendly, Internet, Laundry, Air Conditioner, Designated Smoking Area with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is concierge hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the concierge hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the concierge hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the concierge hotel?

Based on the information reported by the owner or manager, the concierge hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for concierge hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the concierge hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $43
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